Menu
FAQ
For clients
THE SMOKESHOW STAFF CHARGES $20 FOR A SUCCESSFUL EVENT
HIRE. THE FEE IS CHARGED AFTER THE POSITIONS REQUESTED ARE FILLED.
PAYMENT IS ORGANIZED BETWEEN YOU AND THE STAFF.
POSTING A JOB IS AS EASY AS FILLING OUT OUR POSITION
DOCUMENT AND POSTING ON THE SMOKESHOW STAFF SITE.
AFTER POSTING YOUR JOB SEARCH THE AVAILABLE STAFF WILL
ACCEPT THE POSITION AND YOU WILL RECEIVE A NOTIFICATION.
STAFF CAN CANCEL UP TP 72 HOURS BEFORE THE EVENT GIVING
OTHER STAFF TIME TO FILL THE POSITION. YOU WILL ONLY BE CHARGED WITH A
SUCCESSFUL HIRE.
YOU HAVE UP TO 48 HOURS BEFORE THE EVENT TO CANCEL STAFF
OTHERWISE YOU WILL BE CHARGED ACCORDINGLY.
WE WILL HAVE STAFF AVAILABLE AT VARIOUS LOCATIONS AROUND
BC.
For staffs
YOU WILL RECEIVE PAYMENT UPON ARRIVAL AT THE JOB SITE. IT’S
THE STAFFS RESPONSIBILITY TO COLLECT THEIR PAYMENTS.
AFTER CREATING A BIO ON OUR SITE THE STAFF WILL HAVE ACCESS
TO THE JOB BOARD AND CAN APPLY/ACCEPT ANY JOBS OF THEIR INTEREST.
YOU CAN SET UP A PROFILE BY FILLING OUT THE STAFF FORM
THROUGH OUR “SIGN UP” OPTION.
DRESS CODES DEPEND ON THE JOB. ATTIRE WILL BE DISCUSSED
BETWEEN THE STAFF AND HOST.
CONTACT BETWEEN STAFF AND THE CLIENT WILL ALL BE HELD
THROUGH OUR MESSAGING SYSTEM ON THE WEBSITE.
CANCELLING YOUR SHIFT CAN BE DONE ON THE WEBSITE UNDER YOUR
CURRENT JOB LISTINGS. YOU HAVE UP TO 72 HOURS BEFORE THE EVENT TO CANCEL
OTHERWISE YOU WILL BE CHARGED ACCORDINGLY.
THE CLIENT CAN EXTEND THE BOOKING AS THEY PLEASE BUT ANY
EXTENDED HOURS ARE TO BE ORGANIZED BETWEEN YOU AND THE CLIENT.
IF YOU EVER DON’T FEEL COMFORTABLE AT AN EVENT IT IS YOUR
RESPONSIBILITY TO INFORM THE HOST OF THE ISSUE AND IF YOU CANNOT FIX THE
SITUATION YOU ARE FREE TO EXIT THE EVENT.
